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Privacy Policy

Privacy Matters to Us

Privacy Policy – Nexus Cafe Palace

At Nexus Cafe Palace, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you visit our website, place orders, or engage with our café services.

1. Information We Collect

We may collect personal and non-personal data when you:

  • Place an order online or in-store
  • Subscribe to our newsletter
  • Fill out a contact form or provide feedback
  • Browse our website

Types of information collected:

  • Name, email address, phone number
  • Billing/shipping address (for orders)
  • Payment details (securely processed via third-party platforms)
  • Browser type, IP address, and cookie data for website optimization

2. How We Use Your Information

We use your information to:

  • Process orders and deliver services
  • Send updates about products, events, and special offers
  • Improve website experience and café service quality
  • Respond to customer inquiries and feedback

3. Data Security

Your data is protected with industry-standard encryption and security protocols. Payment transactions are handled through secure third-party providers, ensuring your financial data remains safe.

4. Sharing of Information

We do not sell or rent your personal data. We may share limited data only with:

  • Trusted service providers (e.g., payment processors, delivery services)
  • Legal authorities if required by law

5. Cookies & Website Tracking

Our site uses cookies to improve functionality, analyze traffic, and personalize user experience. You can disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access and correct your personal information
  • Unsubscribe from marketing communications
  • Request data deletion or restriction of use

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

8. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

St. Moritz, Switzerland
Book Now
+56 3434 344